Last updated: June 11, 2025

The eTravel Book website is operated by MHL AGENCY & CO ÖU, a company registered in Estonia, acting as the data controller for your personal data.

We are committed to protecting our users’ privacy and ensuring the confidentiality of the personal data collected on our website.

1. Personal data collected

We collect the following data depending on how you use the website:

a. Data automatically collected (via cookies):

  • IP address
  • Browser type and version
  • Time zone
  • Pages visited and browsing duration
  • Referring URL
  • Cookie identifiers

b. Data you provide directly to us:

  • First name, last name
  • Email address
  • Postal address (billing/delivery)
  • Payment information (via Stripe or PayPal)
  • Phone number (optional)
  • Message sent via the contact form
  • Newsletter subscription

2. Data retention periods

  • Customer data (orders): 10 years
  • Contact data (contact form): 3 years after last contact
  • Newsletter subscription: until unsubscription
  • Cookies: maximum of 13 months

3. Data processors and data transfers

We use third-party services that may involve the transfer of data outside the European Union, in particular to the United States or Canada. These transfers are governed by standard contractual clauses approved by the European Commission.

Our data processors include in particular:

Infomaniak (hosting)

Stripe (payments)

PayPal (payments)

Google Analytics (statistics)

Canva (illustrations/visuals)

WooCommerce plugin (newsletter)

4. Cookies

While browsing the website, cookies may be placed on your device. You may accept or refuse their use via the consent banner displayed during your first visit.

Please refer to our Cookie Policy for more information.

5. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

Right of access to your data

Right to rectification

Right to erasure (“right to be forgotten”)

Right to restriction of processing

Right to object

Right to data portability

Right to withdraw your consent at any time

You may exercise these rights by contacting us at: marine.harel.lars@gmail.com

or at the company’s postal address (upon request).

In the event of a dispute, you also have the right to lodge a complaint with the CNIL or with the competent authority in your country of residence.

6. Data security

We implement all reasonable technical and organizational measures to ensure the security of the personal data we process. However, no data transmission over the Internet is completely secure.

7. Legal disclosure

We may be required to disclose your personal data if required by law, by a public authority, or in order to assert our legal rights.

8. External links

Our website may contain links to other websites. We are not responsible for the privacy policies of these external sites. We recommend that you review their respective policies.

9. Contact

For any questions regarding this Privacy Policy or to exercise your rights, you may contact us at: marine.harel.lars@gmail.com